Thank you for your trust and for visiting Nexus-Global.vn. We understand that when you learn about international immigration and settlement, you will need to provide important personal information. This policy will explain what data we collect, why we collect it, how we use it, how long we store it, who can view that information, and your rights regarding your personal data.
1. Scope of application
This policy applies to all information collected from:
- Nexus-Global.vn website (including registration forms, contact forms, and online consultations).
- Emails, text messages, phone calls, or direct conversations with our consultants.
- Events, workshops, and consultations that we organize or co-organize.
2. Information we collect
We only collect information necessary to provide advice and services to you, including:
a. Personal information (provided directly by you):
- Full name
- Phone
b. Technical information (collected automatically):
- IP address, browser type, operating system, device
- Cookies and browsing behavior data (e.g., which pages you visit most often)
c. Information from third parties:
In some cases, we may receive data from advertising agencies or online media partners with whom we collaborate to implement service promotion campaigns. This data is typically collected through advertising measurement tools (e.g., Google Ads, Facebook Ads, Zalo Ads, etc.).
3. Purpose of using the information
The information collected will be used for:
- Services provided: Contact for consultation, profile assessment, and profile status updates.
- Useful information provided: Email newsletters, immigration guidance, and notifications about changes in immigration laws.
- Website experience optimization: Using cookies to remember your preferences and analyze access data to improve content.
- Legal compliance: Providing information upon legitimate request from authorities.
4. Sharing information with third parties
We never sell or rent your personal information. Information is only shared in the following circumstances:
- Service partners: Immigration lawyers, translation agencies, banks, and educational institutions are all involved in your application.
- State agency: upon a valid written and legal request.
- Technology provider:Cloud storage services, email marketing systems
All data recipients must sign a confidentiality agreement and may only use the data for the agreed-upon purposes.
5. Data storage and security
- Storage time:Personal information is stored until the purpose of the consultation is fulfilled or as required by law.
- Security measures: The nexus-global.vn website uses SSL certificates, a firewall system, and restricts data access to authorized personnel only.
- Safe storage:Sensitive data (such as immigration records) is encrypted and stored on a secure internal system.
6. Customer rights
You have the right to:
- Access, edit, or request the deletion of personal data.
- Request restrictions on data processing or object to data processing.
- Withdraw consent to receive marketing emails at any time.
7. Cookies and tracking
Cookies are small files stored on your device to remember login information, language preferences, or track browsing behavior to improve your experience. You can disable cookies in your browser settings, but some features on Nexus-Global.vn may not work optimally.
8. External links
This website may contain links to other websites (e.g., partner websites or government organizations). This policy does not apply to those websites, and we are not responsible for their content or security.
9. Policy update
We may adjust the policy content to reflect changes in law or services. Any changes will be announced on the website and will be effective immediately upon posting.
If you have any questions, requests, or suggestions regarding the Privacy Policy or the processing of personal data at Nexus-Global.vn, please contact us via hotline +84 903893779
